Credit and Gambling - A Survey

Credit Counsellor Survey

November 2007

Results

Reported Prevalence of Gambling-related Financial Issues

§ Counsellors reported that 9% of their clients had ANY gambling-related financial issue

§ Counsellors reported that 5.4% of their clients had an EXTENSIVE gambling-related financial issue

Clients with ANY Gambling-related Financial Issue

Demographic characteristics

§ Counsellors reported that approximately 50% of their clients with any gambling-related financial issue

were male and 50% were female

§ Counsellors reported that their clients with any of these issues were most likely to be 45 to 64 years of

age (this age group accounted for 50% - 60% of these types of clients)

Perception of 5 year trends

§ 70% of counsellors said that the proportion of clients with any gambling-related financial issue has

increased over the past 5 years

§ 76% of counsellors said that there has been no increase or decrease in male clients with any of these

issues

§ 23% of counsellors said that there has been an increase in female clients with any of these issues

§ 33% of counsellors said that there has been an increase in elderly people with any of these issues

Clients with an EXTENSIVE Gambling-related Financial Issue

Demographic characteristics

§ Counsellors reported that the clients with an extensive gambling-related financial issue were most likely

to be 45 to 64 years of age (this age group accounted for approximately 50% of these types of clients)

Perception of 5 year trends

§ 50% of counsellors said that the proportion of clients with an extensive gambling-related financial issue

has increased over the past 5 years

§ 76% of counsellors said that there has been no increase or decrease in male clients with extensive

issues, although 10% thought there has been an increase

§ 24% of counsellors said that there has been an increase in female clients with extensive issues

§ 33% of counsellors said that there has been an increase in elderly people with extensive issues